Agility to Manage Spikes and Maintain Compliance
Success does not require large scale metamorphoses. It requires an iterative approach to doing small, everyday things exceptionally and consistently well.
Strategic Bongo assists mortgage servicers and lenders in dramatically increasing throughput without adding staff. In short, we enable increased efficiency and cost reductions that yield improved profitability. Today more than ever, servicers and lenders must manage spikes in short sales, deed-in-lieu, and foreclosures while maintaining compliance with constantly evolving regulatory reform.
Innovative Process Development with Workflow Automation Optimization
- Improve operating efficiency and ensure workflow timeliness and accuracy.
- Streamline non-routine and complex operational problems often requiring research and involvement from other business functional experts.
- Standardize processes and increase accuracy of transactions and responses associated with customer, investor, and 3rd party inquiries.
- Standardize risk management and compliance practices to mitigate risk, and increase agility.
- Identify, prioritize, and automate risk avoidance practices into processes
- Streamline and standardize monitoring and reporting to gain greater visibility into work status, process effectiveness, regulatory compliance, customer satisfaction, and more.
- Improve cash flow and reduce overhead through optimized accounts payable and accounts receivable processes
Next-Generation Business Processes
With Strategic Bongo’s fully integrated, workflow automation solutions, clients reduce overhead expenses and simply do more with less. Using rules-driven processes that manage the entire lifecycle of nearly every work item.
- Capture the work
- Route it to the best resource
- Monitor the process in